Privacy statement – LSE Alumni Email service through Aluminati

Introduction

In offering the range of services to LSE alumni through Aluminati, we understand the importance of our members' privacy and user experience. In the handling your personal data we will take the appropriate take steps to ensure its security. The purpose of this policy is to ensure our members are always aware of the type of information we collect, how we use it, and under what circumstances, if any, we would disclose it. This policy applies to all services provided by the Aluminati Network Group Ltd on behalf of LSE. It does not affect the LSE Advancement privacy statement.

Data Protection
LSE Alumni Email is offered through a partnership between the Aluminati Network Group and the London School of Economics and Political Science (LSE). Both parties undertake to handle your private information responsibly and in accordance with their duties under the Data Protection Acts 1998 and 2018, the UK’s implementation of the General Data Protection Regulation (GDPR).

As the Service provider, Aluminati will process personal data strictly for the purposes of operating this service.

Aluminati is registered with the Information Commissioner under membership number Z8393842

This statement should be read together with our Terms and Conditions and inherits any definitions defined therein.

Collected Information

The information we collect is that provided by you directly via our registration form and profile interface. We also collect non-personal information for statistical analysis on the use of our websites. We also have your registered email address on record.

Any correspondence between you and us is archived for future reference.

While we keep records of any financial transactions for accounting purposes, debit / credit card details are NOT recorded, nor ever seen, by us in the case of an online payment being made. All such information is via by our 3rd party online transaction handler and we refer you to their own privacy policies.

Purpose and Use of Information

Generally the information we have is used for the normal operation and maintenance of our services. Information is used for internal purposes only such as security verification of individuals. Contact details are used for internal announcements and to inform members of important information regarding the use of our web services.

The information that you give will be used to verify your LSE connection, in order to provide you with an LSE Alumni Email address, and to update your Alumni record held with LSE Advancement.

LSE may contact you on your LSE Alumni Email address with alumni news, provided you have opted-in to receive these communications.

Use of Cookies - these are small files that reside on your system and are read by our website and webmail interface so as to enhance your experience. No personal information is stored and you may delete these cookies at any time.

Disclosure

We will never give nor sell your information to third parties except in the following cases:

  • You give your consent.
  • When required to do so by law.
  • In order to process and verify an online payment.

Specifically, and without loss of generality of the above statement, you can be sure we will never give your email address to any 3rd party for the purposes of advertising or promotions. 

Storage

Your information is stored in a password protected database which is never accessible by the public nor any non-authorised employee of the Company. Authentication information, such as passwords, is encrypted.

Accuracy and Access

We will always try to maintain our records as up-to-date and accurate and we welcome you to help us in this effort by updating your own information whenever it changes. Methods of access and modification are:

  1. Email us for a copy of your stored details and/or inform us of any changes that need to be made.
  2. Write in to request a paper print out (include a stamped addressed envelope).
  3. Access and update your profile via your My Account at mail.alumni.lse.ac.uk/account.

We will require that you suitably identify yourself before accessing your information.

We reserve the right to charge reasonable costs incurred by us for the supply of this information. At present there is no charge for these services.

We will refuse access for the following reasons:

  • The request does not relate to the information belonging to the person making the request.
  • Insufficient identification is produced.
  • Denial of access is required by law.
  • Providing access would pose a serious threat to the life or health of an individual or individuals.
  • The information provided for modification is reasonably believed to be false.
  • Providing access would interfere with any legal proceedings or negotiations relating to the individual.

Complaints Procedure

If, for any reason, you feel the need to complain or comment about our privacy practices or policies we encourage you to contact us using the details provided below so that we may resolve the situation.

Disclaimer

Our website links to and is linked from other websites on the internet. Unless they are members of the Aluminati Network Group we accept no responsibility for their actions and we advise you to read their own privacy policies. 

In the event we direct you to a secure server, for example in the case of making an online payment, it is your responsibility to check that the website is authentic by verifying the URL as correct. You should also check to ensure the website is secured by looking for the 'padlock' symbol or an URL beginning with "https://". In the event of any uncertainty please contact us before proceeding.

We do not accept any responsibility for any breach of privacy resulting from a member's compromised computer system or security information where the breach did not occur as a result of an action or inaction by the Aluminati Network Group. This includes, but is not limited to, the case of a password being stolen and used to access the member's profile or email account for purposes including sabotage and data theft.

Notification of Changes

Any changes to this privacy policy will be announced in the relevant websites where a link to the updated policy will be posted.

Your Comments

Privacy is a very important issue and it is vital that we provide a policy that is reasonable, fair and responsible. If you have any comments regarding this policy then please do not hesitate to contact us using the details below.

Contact

Privacy Enquiries

Aluminati Network Group Ltd.

Hyperion House (First Floor)
The Oaks,
Fordham Road
Newmarket
Suffolk. CB8 7XN
England

Email: privacy@aluminati.net
Fax: +44 (0)1638 668 89